LIVE SALES & CUSTOMER SERVICE (9am-4pm MT, Mon-Fri): For immediate assistance in real time, please click here to connect with our Live Help staff. We'll be glad to help with presales questions, ordering, or with an order you have already placed.
CUSTOMER SERVICE & SALES EMAIL:
. We usually respond to customer service and sales oriented emails within 1-24 business hours, (9am-4pm MT, Mon-Fri).
ORDERING BY PHONE (9am-4pm MT, Mon-Fri): Our goal is to provide you with the best online experience, pricing and service through our website and 100% USA based staff. For this, a $5 standard ship charge applies to phone orders for less than 10 units, while online orders ship free within the USA (details...). To place an order by phone instead of online, please leave us a voice message at 307-460-4549. We'll call you back within an hour (when possible) to place your order. Or, for immediate assistance, click here.
NON-CUSTOMER SERVICE EMAIL: For non-customer service and non-sales inquiries including feedback, marketing, manufacturing/supply, and business development:
AFFILIATE SUPPORT EMAIL: For all affiliate inquiries:
Our Warehouse Location is in Cheyenne, Wyoming, USA.
Mailing address for all correspondence and returns:
BatteryShip Inc.
1740h Dell Range Blvd 455
Cheyenne, WY 82009
USA
Before returning an item to the address above, you must obtain a RMA #. To exchange a defective or wrong item, please click here. To return an item for money back, please click here.
