Contact Us

Need live assistance? Please click the CHAT LIVE button to the right or on any page of our site to chat with a real person from our staff in real time.

CUSTOMER SERVICE & SALES EMAIL: . We usually respond to customer service and sales oriented emails within 1-24 business hours, Monday-Thursday, 7am-4pm, Mountain Time.

RMA#s/RETURNS/REFUNDS & EXCHANGES: To return an item, click here.

NON-CUSTOMER SERVICE EMAIL: For non-customer service inquiries including feedback, marketing, manufacturing/supply, and business development:

AFFILIATE SUPPORT EMAIL: For all affiliate inquiries:

PHONE & VOICEMAIL: In an effort to bring you the lowest possible prices on our products along with the best possible service, we offer Live Help, a convenient method of chatting in real-time with our sales and customer service representatives over the web. Please click here to connect with one of our Live Help staff members now. If we find your inquiry requires that we speak to you over the phone or if you are trying to place a phone order, we will provide our direct phone numbers or we will call you directly. If Live Help is unavailable or if it is after regular hours, please reach our staff during Live Help operating hours (7am-4pm MT, Monday-Thursday) or email us.

PHONE ORDERS: click here

Our Warehouse Location is in Cheyenne, Wyoming, USA.

Mailing address for all correspondence and returns:
BatteryShip Inc.
1740h Dell Range Blvd 455
Cheyenne, WY 82009
USA
More location information