LIVE SALES & CUSTOMER SERVICE (9am-4pm MT, Mon-Fri): For immediate assistance in real time, please click here to connect with our Live Help staff. We'll be glad to help with presales questions, ordering, or with an order you have already placed.
CUSTOMER SERVICE & SALES EMAIL:
. We usually respond to customer service and sales oriented emails within 1-24 business hours, (9am-4pm MT, Mon-Fri).
ORDERING BY PHONE (9am-4pm MT, Mon-Fri): To place a new order by phone, please click here to connect with us immediately in realtime and request a phone order. You may also email your phone order request to
. Please Note: Orders placed online ship free within the USA (details...), while a $5 standard/minimum ship charge applies to phone orders for less than 10 units.
NON-CUSTOMER SERVICE EMAIL: For non-customer service and non-sales inquiries including feedback, marketing, manufacturing/supply, and business development:
AFFILIATE SUPPORT EMAIL: For all affiliate inquiries:
WAREHOUSE LOCATION
Located in Cheyenne, Wyoming, USA. Our warehouse is not open to the public (it is a private fulfillment and service center only).
Mailing address for all correspondence and returns:
BatteryShip Inc.
1740h Dell Range Blvd 455
Cheyenne, WY 82009
USA
Mailing address is a receiving box only for major carriers (US Postal Service, UPS, Fedex, etc). This is not a store location for drop off or pickup.
Before returning an item to the address above, you must obtain a RMA #. To exchange a defective or wrong item, please click here. To return an item for money back, please click here.
