More Frequently Asked Questions

What is BatteryShip's Safe and Secure Shopping Guarantee

Security & Privacy
BatteryShip is committed to providing you a trusted environment where your privacy is maintained and your personal information is kept secure.

Scroll to the bottom of this screen or click here for the terms of our guarantee which covers the use of a credit/debit card on our secure server.
Your privacy matters! We do not require a login in order to use or shop our site (except when you wish to access your order history), nor do we require you to identify yourself or provide any personal, confidential, or payment information until you reach the secure checkout process. Then, that information may only be used to complete the payment transaction, ship your order to you, provide you with written confirmation of the transaction and shipment, and contact you if there is a problem that requires your attention. Click Here for our complete privacy policy.

Thawte (a third party SSL security certificate certifying authority owned by Symantec, the makers of Norton) certifies the level of encryption our checkout server uses (up to 256 bit depending on your browser) which protects ALL information sent to/from your browser during the checkout process. Thawte also certifies our corporation's registration documents (BatteryShip Inc), our site's registered website domain (, and the authorizing contact at our corporate office (Cheyenne, Wyoming USA), all according to the strongest identity authentication standards.
If you choose to use a debit or credit card to pay for your order, we will process your transaction using the most trusted secure payment gateway in the world, is responsible for the secure handling of billions of transactions and is a solution of CyberSource Corp., a wholly owned subsidiary of Visa.
Official PayPal Seal If you choose to use PayPal to pay for your order, you will only provide your payment information to PayPal and then they will send your payment to us.
Our servers are managed locally, less than 10 miles from our warehouse in Cheyenne, Wyoming USA at Green House Data's data center where they are continually updated with the latest security patches. The facility employs 24/7/365 visual monitoring, mechanical/electronic and procedural access control, intrusion detection, personnel ID for all employees and visitors, surveillance both inside and out, double man-trap entry to data center white space, escorts for all visitors, individual locks for all colocation cages and pods, fenced facilities, bulletproof glass, reinforced walls and concrete bollards.

More Info:
SECURITY GUARANTEE TERMS: If any unauthorized use of your credit/debit card occurs as a result of your direct transaction with us (excludes paypal transactions), notify your card issuer in accordance with its rules and procedures. If, through no fault of your own, the card provider finds card fraud but does not completely waive your liability, BatteryShip will reimburse you for the remaining liability up to a maximum of US $25.00. This guarantee applies to credit/debit card purchases made using BatteryShip’s secure server (excludes paypal transactions).