Shipping Transit Time and COVID-19: Our in stock items have been shipping on schedule, but transit times have been delayed to some areas. We recommend choosing a UPS option during checkout for the fastest delivery!
Stock Status and COVID-19: Some important raw materials used to make batteries are in short supply worldwide. We are working daily with our factories to make all backorder and special order items available to ship ASAP.
Response Time: We monitor incoming emails, texts, calls and voicemails by the minute. We respond in minutes whenever possible. On average, we respond to customer service and sales oriented inquiries in 1-8 business hours or less. 9am-4pm MT, Monday-Friday.
TIP: Due to high volume, we may be unable to answer your phone call live at the time you call. To avoid the inconvenience of phone tag and to get the fastest response, we strongly recommend emailing or texting us rather than leaving a voicemail. We normally respond to texts and emails before making return calls on voicemails.
Remember to order online to get Free Shipping and to use discount codes.
Non-Customer Service Email: For non-customer service and non-sales inquiries including feedback, marketing, manufacturing/supply, and business development:
Affiliate Support Email: For all affiliate inquiries:
BatteryShip Inc is an American company located in Cheyenne, Wyoming, USA. Our warehouse is not open to the public (it is a private fulfillment and service center only). Order Pickup? Sorry, we do not allow order pickups (not even for locals). However, please keep in mind that UPS Ground shipping would arrive the next business day for all our local zip codes and for most of Wyoming and Colorado. Free Shipping usually arrives overnight for Cheyenne and in 1-4 days for most states, even on the west or east coasts.
Mailing address for all correspondence and returns:
1740H Dell Range Blvd 455
Cheyenne, WY 82009
Mailing address is a receiving box only for major carriers (US Postal Service, UPS, Fedex, and DHL). This is not a store location for drop off or pickup.
Before returning an item to the address above, you must obtain a RMA #. To exchange a defective or wrong item, please click here. To return an item for money back, please click here.
All brand names and trademarks are the property of their respective owners. The listed brand names and model designations are intended only to show the compatibility of these products with various machines. Neither BatteryShip Inc nor BatteryShip.com are affiliated with the original manufacturers of any of these batteries or chargers. All products on this page are generic, aftermarket, replacement parts.