Customer Service & Sales Email: . We usually respond to customer service and sales oriented emails within 1-24 business hours. (9am-4pm MT, Monday-Friday)

NON-CUSTOMER SERVICE EMAIL: For non-customer service and non-sales inquiries including feedback, marketing, manufacturing/supply, and business development:

AFFILIATE SUPPORT EMAIL: For all affiliate inquiries:

WAREHOUSE LOCATION

BatteryShip Inc is an American company located in Cheyenne, Wyoming, USA. Our warehouse is not open to the public (it is a private fulfillment and service center only). Order Pickup? Sorry, we do not allow order pickups (not even for locals). However, please keep in mind that UPS Ground shipping would arrive the next business day for all our local zip codes and for most of Wyoming and Colorado. Free Shipping usually arrives overnight for Cheyenne and in 1-4 days for most states, even on the west or east coasts.

Mailing address for all correspondence and returns:
BatteryShip Inc.
1740H Dell Range Blvd 455
Cheyenne, WY 82009
USA
Mailing address is a receiving box only for major carriers (US Postal Service, UPS, Fedex, and DHL). This is not a store location for drop off or pickup.

Before returning an item to the address above, you must obtain a RMA #. To exchange a defective or wrong item, please click here. To return an item for money back, please click here.