More Frequently Asked Questions

Is a signature required for delivery

For USPS (we use USPS for most packages weighing less than 5 pounds unless you select UPS during checkout):

• Packages valued at less than $100: For most USPS packages valued under $100 and shipping within the USA, a signature will not be required upon delivery.
• Packages valued at more than $100: For USPS shipments valued at $100 or more, an adult signature (by customer or customer's authorized agent at the delivery location) may be required upon delivery.
• International: USPS packages shipping out of the USA may or may not require signature depending on the local postal service agent's policies.

For UPS (we use UPS for most packages weighing more than 5 pounds, for many packages shipping to a commercial address, and for all orders where you select UPS during checkout):

• Packages valued at less than $100: For most UPS packages valued under $100, a signature will not be required upon delivery. However, UPS reserves the right to require a signature or not require a signature at the time of delivery regardless of their standard service policies.
• Packages valued at more than $100: For UPS shipments valued at $100 or more, an adult signature (by customer or customer's authorized agent at the delivery location) may be required upon delivery.
• To learn how to release UPS from a secure signed delivery, read below. Or, if you want full control of your UPS packages, click here to signup for UPS My Choice.

More Info:
Remember, if you want full control of your UPS packages, click here to signup for UPS My Choice.

How to release UPS from a secure signed delivery: Releasing UPS from a secure signed delivery does not guarantee UPS will leave the package at your location without signature. However, if the driver deems it safe enough and appropriate, he may accept your written and signed statement instead of your signature upon delivery. Your written and signed statement should be taped on your front door where deliveries are normally made and include a statement of waiver of signed delivery along with your printed name and signature and date. The statement of waiver of signed delivery could be something like this: "ATTENTION UPS: PLEASE LEAVE MY NEXT DAY AIR PACKAGE HERE TODAY IN FRONT OF THIS DOOR WITHOUT REQUIRING MY SIGNATURE. I ACCEPT FULL RESPONSIBILITY."